Frequently Asked Questions
Everything you need to navigate the depths of Hyria — from joining the server to managing your account and store perks.
Getting Started
Your first dive into the depths of Hyria.
How do I join Hyria?
Hyria supports both Java and Bedrock editions. Java IP: play.hyria.top | Bedrock IP: play.hyria.top (Port: 19132)
What version of Minecraft do I need?
We recommend using version 1.21.x for the best underwater experience, though earlier versions may be supported via ViaVersion. Check our Discord for specific compatibility updates.
Do I need to install any mods or resource packs?
No mods are required. Hyria is fully playable with a clean vanilla Java or Bedrock client — all of our custom features run server-side. An optional resource pack may be offered in-game for extra polish, but it’s never mandatory.
Is there a whitelist or application to join?
None at all. Hyria is open to everyone — just connect with the IP above and you’ll be diving in immediately. No applications and no waiting.
Store & Ranks
Purchases, perks and ranks.
How do I receive my purchase?
Purchases from the Hyria store are delivered instantly in-game. Please ensure you are logged in to the server when completing your transaction. If it takes longer than 15 minutes, please open a support ticket.
Are ranks permanent?
All of our current rank details — tiers, pricing, and perks — live on our webstore, so that’s the best place to check. We’re still shaping exactly how ranks will work in the long run, so the store is always kept as the most up-to-date, finalized source of truth. Any future changes will be announced well in advance.
Where can I see every available rank and its perks?
Everything is listed on our webstore — every rank tier, its price, and exactly what it unlocks. Because rank details are still being refined, the store is the single source of truth for what’s currently available.
Can I gift a rank to a friend?
Yes! At checkout you can enter a different in-game username as the recipient, and the perks will be delivered straight to that account.
What is your refund policy?
All purchases are final. Please double-check your selection before buying. If you believe a charge was made in error, open a support ticket on Discord within 7 days and our team will review it.
Gameplay & World
Survival, custom features, and the depths.
What makes Hyria different from other servers?
Hyria’s signature is its breathtaking underwater-themed spawn and handcrafted world building. Beyond that, you’ll find classic survival enhanced with custom items, leveled mobs, and deep skill progression — built to feel earned, not bought.
Are there custom items, mobs, or skills?
Yes. We’ve added custom items, leveled mobs, and a skill progression system that rewards exploration and time played. You can preview most systems through the in-game menu once you join.
Is the survival world bordered or infinite?
The main survival world has a generous playable radius around spawn. We expand it and open special event worlds over time — keep an eye on Discord for announcements.
Community & Rules
Playing well together, and getting help.
What are the server rules?
Keep it simple: be respectful, no cheating or exploits, no griefing, and keep chat friendly. Our moderation team enforces these consistently, and the full rulebook lives in our Discord.
How do I report a player or a bug?
Use the in-game report command, or open a ticket in Discord with screenshots or clips. Reports that include evidence help our staff act fast.
Can I host or join community events?
Definitely. We run regular community builds, events, and competitions. Ping a staff member or post in the Discord events channel to get involved.
Account & Security
Keeping your account safe and recoverable.
Is my account secure?
We take security seriously. All web transactions are protected via SSL. In-game authentication relies on secure Microsoft OAuth protocols for Java players, ensuring we never have access to your passwords.
What should I do if I lose access?
If you lose access to your Minecraft account, you must recover it through Microsoft/Mojang support directly. If you need assistance with server-specific issues, contact our support team on Discord.
Can I move my rank to a different Minecraft account?
Ranks and purchases are bound to the Minecraft account used at checkout and cannot be transferred between accounts. Make sure you’re logged into the correct account before purchasing.
How can I keep my account extra safe?
We never store your password, so your best defense is securing your Microsoft/Mojang login with two-factor authentication. Enable it from your Microsoft account settings.
Still need a hand?
Can’t find what you’re looking for? Our community and support team are one message away.
